Cancellation right

Cancellation right
You are entitled to withdraw from this contract within fourteen days, without needing to state any reasons.

The cancellation period is fourteen days from the day on which you or a third party instructed by you, who is not the shipping provider, took possession of the last goods.

In order to exercise your cancellation right, you must send us (Hosam Ghadamsi, Am Hafen 6/1/24, 2100 Korneuburg,, Phone: +436769000067) a clear statement (e. g. a letter sent in the mail, a fax, or an email) informing us of your decision to withdraw from this contract. You may use the enclosed cancellation template, but this is not mandatory.

To comply with the time limit, it is sufficient if the message regarding your decision to exercise your cancellation right is sent before expiration of the cancellation period.

Cancellation information
1. Consumers do not have the right to withdraw from contracts for: Goods
whose price is subject to fluctuations in the financial markets that are beyond the entrepreneur’s control, and that may occur within the cancellation period.

Goods that are produced to meet customer specifications, or that are clearly tailored towards the customer’s requirements.

Goods that can perish quickly, or whose “best before” date would be exceeded soon. Goods that are delivered in sealed packaging and that are not suitable for returning for reasons of health or hygiene, provided that such sealed packaging was removed upon delivery.

Goods whose nature caused for them to be inseparably combined with other goods upon delivery, alcoholic beverages whose price was agreed upon when the contract was concluded, but that cannot be delivered sooner than 30 days after conclusion of the contract, and whose current value is subject to market fluctuations that are beyond the entrepreneur’s control. Audio or video recordings or computer software delivered in sealed packaging, provided that such seal was removed upon delivery. Newspapers, magazines, or periodicals with the exception of subscription contracts for the delivery of such publications.

2. Please prevent damage or soiling. As far as possible, please return the goods in their original packaging including all accessories and all parts of the packaging. Use protective outer packaging if necessary. If you no longer have the original packaging, please use suitable packaging to provide for sufficient protection against transport damage, in order to avoid liability claims due to damage resulting from unsuitable packaging.

3. Before returning the goods, please send an email ( to inform us about the return shipment. This will enable us to identify the products as quickly as possible.

4. Please note that the terms stated in paragraphs 2 and 3 above are no requirements for effectively exercising your cancellation rights.

Consequences of a cancellation
If you choose to withdraw from this contract, we must return any payments we have received from you, including shipping costs (with the exception of any additional costs associated with you choosing a different mode of delivery, from the lowest priced standard shipping mode offered by us), immediately and no later than within fourteen days from the day, on which we received your message informing us about your withdrawal from this contract. We shall use the same mode of payment for returning the costs that you used in the original transaction, unless we have explicitly arranged for another process with you. Under no circumstances will we charge any fees for such repayment. We may refuse to refund your money until the goods have been returned to us, or until you have provided evidence that you have sent the goods back to us, whichever is the earlier.

You must ship or hand over the goods immediately, and under all circumstances within no more than fourteen days from the day on which you informed us of your withdrawal from the contract, either to us or to the attention of: Ms Romana Zulechner Lettershop Bruckner J. u R. Bruckner GmbH Altenhof 2A-3261 Steinakirchen/Forst Austria. The deadline is met, if you send the goods before the end of the fourteen day period. You shall bear the immediate cost of returning the goods. You will only be liable for any diminished value of the goods, if such loss of value is the result of any handling of the goods that is not necessary for checking the goods’ quality, properties, or functionality.

Cancellation template

(Please fill in this form and return it to us, if you wish to withdraw from the contract.)

– To Hosam Ghadamsi, Am Hafen 6/1/24, 2100 Korneuburg,

– I / we (*) hereby withdraw from the contract that I / we (*) have concluded for buying the following goods (*) / for provision of the following services (*)

– Ordered on (*) / received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only required if message is sent in paper form)

– Date

(*) Delete as appropriate.

This cancellation information was created using the Trusted Shops Rechtstexter tool, in cooperation with the law firm Wilde Beuger Solmecke.